THE EFFECT OF TOTAL QUALITY MANAGEMENT (TQM) ELEMENTS IMPLEMENTATION ON EMPLOYEE PERFORMANCE AT PT POMI PAITON

نویسندگان

چکیده

Total Quality Management (TQM) is one of the tools used by business people in improving progress a company. The company uses because it has proven to be big concern for managers performance. This study aims determine effect on Employee Performance at PT POMI Paiton through three elements, namely teamwork; education and training; employee engagement empowerment. type research quantitative with method associative. source this data an total sample 86 respondents. Furthermore, collection questionnaire. Then, processing techniques, validity reliability tests, analysis multiple regression hypothesis testing. results show that: 1) Simultaneously, involvement empowerment affect performance Paiton. 2) Partially, teamwork variable, training have no positive significant performance; while variable that been carried out value coefficient determination (R2) 41.8%. indicates large percentage elements eleven can explain performance, 58.2% explained other variables. provide information or as signal employees.

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ژورنال

عنوان ژورنال: Jurnal Disprotek

سال: 2023

ISSN: ['2548-4168', '2088-6500']

DOI: https://doi.org/10.34001/jdpt.v14i1.3406